Senior Test Automation Engineer / Orsted

Dec 2022 - Current

Resposibilities

Achievement

Senior Quality Assurance Analyst / Experian Data Quality

Nov 2018 - Nov 2022

Resposibilities

• Develop test plans and design test cases/automation scripts for REST API, Angular single page application, ASP .net single page application.
• Maintain test automation frameworks and test case repositories.
• Ensure comprehensive quality by performing functional, design, cross-browser, and regression testing.
• Document defects/issues in Azure devops, including relevant brief descriptions of the issue with reproduce steps.
• Work closely with all stakeholder to ensure the requirements are met.

Achievement

• Gain experience in UI testing and knowledge in QA automation using C#/Typescript(selenium).
• Gain knowledge in using xunit to create test automation scripts for REST API.
• Gain knowledge in using Azure devops CI/CD processes.
• Gain knowledge in using Azure cloud services.

Senior Data Analyst / Experian Data Quality

Jan 2018 - Oct 2018

Responsibility

• Oversee the whole knowledgebase build process for GDQ Standardize product to classify address elements.
• Guide and assist team member to ensure the knowledgebase were delivered within timeline and with an agreed quality.
• Proactively communicate with stakeholder to ensure all parties are aligned with the objective and goal for the project.
• Gather requirement from product owner.

Achievement

• Successfully delivered the knowledgebase within timeline and with an agreed requirement.
• Ability to guide team member to work independently and work together to achieve the sprint goal.
• Gained project and people management skills.

Data Analyst / Experian Data Quality

Aug 2014 - Dec 2017

Responsibility

• Create and refine knowledgebase for GDQ Standardize product to classify address elements.
• Collaborate with product owner and other relevant stakeholder.
• Ensure the knowledgebase were delivered within timeline.
• Ensure the knowledgebase were created with agreed quality.
• Streamline and improve the knowledgebase build process.
• Provide guidance to team member, so they could achieve their goal.
• Share product knowledge and advise the best solution for bug fix.

Achievement

• Ability to work with several team in different regions and time zone.
• Able to work independently and manage the entire project by my own.
• Able coach new joiner to ensure they get onboard smoothly.
• Gained knowledge on data analysis, data science and machine learning.
• Improvement in coding and object-oriented programming.

Graduate Trainee In Service Management / DHL IT Services APAC

Mar 2013 - Jul 2014

Responsibility

• Prepare service review slide deck.
• Liaise with service owner to ensure all incidents are updated.
• Prepare monthly incident report.
• Practice ITIL processes.
• Maintain system defects record.
• Document service level agreement.

Achievement

• Gained knowledge on IT service process.
• Involved in developing an application to automate SLAs creation.
• Host a service review meeting.

Customer Service Executive / Shangri-La Hotel

Aug 2010 - Sep 2011

Responsibility

• Handle incoming and outgoing call.
• Assist caller to reserve hotel room reservation.
• Handle customer complaint and enquiries on hotel’s royalty program.
• Provide accurate room rate and package information to caller.

Achievement

• Able to convey information in a fast pace environment.
• Work organization.
• Able to provide clear and accurate information.
• Work under pressure and multitasking.